Order Manage Knowledge And Information Case Study

Order Manage Knowledge And Information Case Study
Question 1: What are the key features of a knowledge management system (KMS)?
Question 2: List some strategies for measuring the effectiveness of the KMS in meeting organisational objectives.
Question 3: Give examples of strategies to use to test systems within the KMS so they continue to meet the information requirements of decision makers.
Question 4: Provide examples of adjustments that might be required to a KMS to meet organisational objectives, policies and procedures, and legislation.
Question 5: Describe a range of existing and emerging technologies used in knowledge and information management that ensure optimum efficiency and quality.
Question 6: Identify at least two types of business problems/issues that an organisation may experience.
Question7: Describe a process for analysing business problems or issues.
Question8: How should information be tested for reliability
Question9: How should information be tested for validity?
Question10: How should information be tested for sufficiency?
Order Manage Knowledge And Information Case Study
Question11: Describe the range of strategies that might be used to collect data from staff to help improve plans and processes.
Question12: Describe the range of strategies that might be used to collect data from customers to help improve plans and processes.
Question13: List the steps involved in reviewing data from staff feedback
Question14: Explain what statistical analysis is.
Question15: Explain the steps in conducting a statistical analysis.
Order Manage Knowledge And Information Case Study
Question16: Explain statistical analysis and other quantitative methods commonly used in decision-making, including the following.
a. Correlation calculations
b. Short-, medium- and long-term trend analyses
c. Probability assessment
d. Regulation analysis
e. Dynamic programming
f. Linear programming
g. Queuing theory
h. Simulation
i. Transportation methodology
Question17: Explain what sensitivity analysis is.
Question18: Explain when a sensitivity analysis may be used.
Question19: List the steps in a sensitivity analysis process.
Question20: Explain the role of quantitative data in the decision-making process.
Question21: Explain the application of quantitative data analysis methods relevant to the decision-making process.
Question22: Define the term ‘risk analysis’.
Question23: Describe the need for risk management
Order Manage Knowledge And Information Case Study
Question24: Explain the role of a risk management plan.
Question25: Explain how to use a risk management plan to determine an
acceptable course of action.
Question26: Explain the range of specialists and other relevant groups to consult when making a decision, and provide one example of the reason for their inclusion.
Question27: Explain the importance of consultation when making decisions.
Question28: Explain the importance of monitoring and reviewing organisational policies and procedures to ensure they adhere to legislative requirements when implementing and managing change.
Question29: What strategies can be used to ensure decisions are made in a timely manner?
Question30: What aspects must be considered in order to disseminate information so that it meets the needs of the recipient?
Question31: What questions should be asked to ensure the privacy and confidentiality of information that is disseminated to others?
Question32: Why does a communication plan need to be updated?
Question33: Why is it important to maintain and secure corporate knowledge?

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