Week 5 Reading List
1.PMBOK, Chapter 9, Section 9.3 and 9.4
2.Managing Conflict
3.Conflict Management
4.A-E-I-O-U Model of Managing Conflict
5.Small Group Dynamics
6.Conflict Management and Negotiation
7.Conflict Styles
8.Conflict Styles of Men and Women at Six Organization Levels
9.Conflict Management/ Resolution
10.Group Cohesiveness
11.Group Cohesiveness
12.Groupthink
13.Groupthink
14.Group Conflict
15.Managing Conflict
16.Conflict and Group Communication
Group Conflict and Conflict Management
Week 5 readings focus on understanding and managing group conflict.
Conflict can be defined as “an expressed struggle between interdependent parties over goals which they perceive as incompatible or resources which they perceive to be insufficient” (Hocker
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